Privacy Policy

Effective Date: [12/04/2024]

TNT Total Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, or communications.

Information We Collect

We collect information necessary to provide our services efficiently. This may include:

1. Personal Information:

   • Name
   • Email address
   • Phone number
   • Address (for service delivery purposes)

2. Non-Personal Information:

   • Browser type and version
   • IP address
   • Cookies and usage data (to improve website functionality and user experience)

How We Use Your Information

The information we collect is used for:

• Scheduling and delivering residential and commercial services such as pressure washing, soft washing, window cleaning, and gutter cleaning.
• Responding to inquiries, feedback, or service requests.
• Sending updates, promotional materials, or customer satisfaction surveys.
• Improving our website, services, and customer experience.

How We Protect Your Information

We take reasonable precautions to safeguard your data using industry-standard security measures, including:

• Secure servers and encrypted data storage.
• Limited access to personal information on a need-to-know basis.
• Regular security audits and updates to our systems.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party vendors or contractors solely for the purpose of completing services on our behalf. These parties are bound by confidentiality agreements and must adhere to this Privacy Policy.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site usage, and improve functionality. You can disable cookies in your browser settings, though some website features may not work as intended.

Your Rights

You have the right to:

• Access and update the personal information we hold about you.
• Request the deletion of your information unless it is required for service completion or legal compliance.
• Opt out of receiving marketing communications by contacting us directly.

Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Changes will be posted on our website with an updated effective date.

Contact Us

For questions or concerns about this Privacy Policy, please reach out to us:

TNT Total Services
Email: tnttotalservices23@icloud.com
Phone: (904) 815-1743